Shackleford is the Sherman's' butler. He is an old Englishman with a dour, sarcastic attitude. He is not particular loyal to the family but he says for the money and fringe benefits. Shackleford refers to Jay as "Adopted Master Jay". He does not consider Jay as part of the Sherman family. He is a fan of grunge rock and has worked for a number of famous musical groups.
He has an ape counter part named Shakleape who hates Franklin.